Posts Tagged ‘park hyatt tokyo’

Grand Hyatt Tokyo vs Park Hyatt Tokyo

July 6, 2009

L and C are both going to Tokyo! I feel so excited for them!

I remembered the wedding gift they had given us for our honeymoon in 2007, it was a one night stay at the Grand Hyatt in Tokyo. A Club King Room with access to the Club Lounge that includes continental breakfast, evening cocktails and hors d’oeuvres. A Big Thank You to you both! It was a truly amazing experience. The service is impeccable. The level of care given to details extends right down to the layout of the teacups in your room.

The stay spoilt us. For the last trip to Tokyo in Feb 09, we decided to check out the Park Hyatt Tokyo because of the fabulous views we saw from the New York Bar from our Honeymoon trip. They were having a promotion then, hence the splurge. Haha.

L and C were wondering which hotel to stay in Tokyo. Hence I decided to do a little write up on both hotels for them to decide, or perhaps try both since they are quite different in terms of experience and location. But I won’t divulge too much since it’d more exciting for them to discover on their own.


In Park Hyatt Tokyo, service is the key and it starts from the reception. They bring you to a beautiful sitting room with individual reception tables spaced apart for your privacy, they sit you down and make you feel like a Royal during the whole process of check in. They have the ability to make you feel comfortable even if you’re not ladened with diamonds like the beautiful rich Japanese ladies at the next table! Hah. After the check-in, they would bring you to your room and do an introduction to all the details within the room.

In this aspect, the Grand Hyatt Tokyo functions more like a business hotel. They adopt the usual system whereby┬á you would stand at the reception for check in. The bell boy then pick up your bags and bring you to your room without any introduction to your room (despite it being a Club King). In Park Hyatt Tokyo, this is blurred. There seemed to be no bell boys so you feel really privileged. That’s how well they do it!

However, kudos to the Grand Hyatt Tokyo when we extended one more night on our own and wanted a downgrade to the Deluxe. They maintained our rooms and allowed us continued access to the Club Lounge and free access to the Spa pool! It really made our day.


I figure one of the reasons why Park Hyatt Tokyo emphasized so much on service was because of its location. What they don’t have, they made up for it via service. Unlike the Grand Hyatt Tokyo which is located in Roppongi, a high-end shopping area with amazing shopping and not forgetting Midtown next to it which features amazing boutiques, shops (muji included) and cafes like Sadaharu Aoki, Park Hyatt Tokyo can be deathly quiet, quite like our CBD area on weekends. Not exciting. However, PHT provide shuttle bus services for drop offs and pick ups at Shinjuku station at scheduled times.


Grand Hyatt Tokyo (GHT)! The Nagomi Spa is amazing. But that is available only if you take the Club Kings and above (otherwise you’d have to pay a fee). You get complimentary access to the Spa with massage chairs, snacks, teas and of course the amazing pool with equally amazing toiletries. Haha. Each dressing table is furnished with new hairbrushes, hairbands and all sorts of face lotions! Total luxury. Also, with the Club, you get to have a nice buffet spread for breakfast and amazing hors d’oeuvres/cocktails from 5-7pm which doubled as our dinner. I thought we were cheapskate but don’t worry, EVERYONE esle is doing THE SAME. The offerings were so good I forgot to take a picture!

Park Hyatt Tokyo (PHT) doesn’t offer this. It seems to me that a fee is required to use the spa regardless of the type of room you buy. BUT. The complimentaries of coffee and tea in the room is really good. Very good quality and exotic flavours.


This is what I check out first! Haha. PHT uses Aesop whilst GHT uses an amazing brand known as Subtilis which I have never heard of but wish I could cart home bottles of it!


Ok. The view at PHT is unbeatable. Look closely at the picture and you’ll be able to spot Mount Fuji. The night view from PHT hotel room is awesome. It’s really nice to have your coffees and teas with the amazing view before you, whilst you have chats with your partner. Likewise, if you choose to stay in GHT, just pop over to the New York Bar (no reservations) where you can drink, enjoy the jazz and take in the view. However in GHT, the view we got was the adjacent office building with its hordes of hardworking Japanese Staff.


Both hotels offer Airport Bus Express for a fee. In fact, after picking up guests from Grand Hyatt, it would make its way to pick up guests from Park Hyatt Hotel. In this case, Grand Hyatt is thoughtful because they would offer free takeaway coffees and teas which you could bring up the bus. Heh.




NEW YORK BAR @ Park Hyatt Tokyo






salted caramel tart

YOU MUST TRY the SALTED CARAMEL TART! Sadaharu is located in Midtown Basement. It has an attached cafe where you can have their cakes with coffee.

To all my friends going to Tokyo, hope the above information helps! I have more information lined up on where to eat and shop so stay tuned!